Shipping information

*Delivery in the Bolton area is free.

*Next Day Delivery – Orders must be placed placed by 3pm the day prior and posted by 12pm the next day.

*Prices are in GBP. For any orders outside the UK please contact us directly.

WeightNext Day Delivery2-4 Day Delivery
Up to 1kg£5.00£3.00

Returns Information

We offer replacements or refunds for any orders that have been sent back to us within 7 working days.

Returning Products:  Please send products back in perfect condition before any exchange or refund can be given. However, if the item is damaged in transit or is faulty please provide proof via a picture of the item and we will sort out the refund or exchange.  

Your item must be unused and in the same condition that you received it in. It must also be in the original packaging.

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Due to hygiene reasons any products that have been used are not eligible for a refund or an exchange.  

Please note when sending products back do it through a tracking service. This is just in case for any reason we do not receive the package.   

How are refunds processed?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card – or original method of payment – within 3-5 working days (depending on your individual bank).

Order Amendments

We have a 30 minute window for any order amendments that you would like to make after you place your order. Should you wish to make any amendments to your order (such as swap products, change gift messages, change a shipping address, cancel your order, or request a refund) these changes must be requested within 30 minutes of you placing your order on the website.

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